Service Delivery Standard

Cultural Services

Processing for approval of construction of new religious structures

Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
  1. Receive applications from proponents along with documents
  2. Receive applications from proponents along with documents
  3. Verify documents
  4. Forward documents to DoC for approval if all documents are submitted
  1. Application endorsed by gewog
  2. Duly filled in Form A
  3. Drawings & estimates
  4. Mode of execution letter
  5. Land Thram Copy
 NA NA 1 hour Norbu Tenzin ntenzin@pemagatshel.gov.bt

Phone#07471288

Mobile#17296116

 

Processing for approval for renovation of structures more than 100 years

Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
  1. Receive applications from proponents along with documents
  2. Verify documents
  3. Forward documents to DoC for approval if all documents are submitted
  1. Duly filled renovation forms A
  2. Existing drawings
  3. Proposed drawings
  4. Estimates
  5. Mode of execution letter
  6. Photographs of existing structure
  7. Land Thram copy
 NA NA 1 hour Norbu Tenzin ntenzin@pemagatshel.gov.bt

Phone#07471288

Mobile#17296116

Processing for approval for renovation of structures less than 100 years

Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
  1. Receive applications from proponents along with documents
  2. Verify documents
  3. Forward documents to DoC for approval if all documents are submitted
  1. Duly filled renovation forms A
  2. Existing drawings
  3. Proposed drawings
  4. Estimates
  5. Mode of execution letter
  6. Photographs of existing structure
  7. Land Thram copy
 NA NA 1 hour Norbu Tenzin ntenzin@pemagatshel.gov.bt

Phone#07471288

Mobile#17296116

Processing for approval for ceremonies (drupchen & kurims) and invitation of Lams

Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
  1. Receive applications from proponents along with documents
  2. Verify documents
  3. Accord approval if found valid
  1. Application with endorsement from gewogs
  2. Certification letter of the Lam concerned (in case inviting of Lams outside Zhung Dratshang’s list)
 NA NA 30 minutes Norbu Tenzin ntenzin@pemagatshel.gov.bt

Phone#07471288

Mobile#17296116

Approval for renovation of choetens

Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
  1. Receive applications from proponents along with documents
  2. Verify documents
  3. Forward documents to DoC for approval of all documents
  4. Accord approval if found valid
  1. Application endorsed by gewog
  2. Duly filled in Form A
  3. Drawings & estimates
  4. Mode of execution letter
  5. Sites elevation
  6. Land Thram copy
 NA NA 1 hour Norbu Tenzin ntenzin@pemagatshel.gov.bt

Phone#07471288

Mobile#17296116

Processing for approvals for construction for new Choeten

Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
  1. Receive applications from proponents along with documents
  2. Verify documents
  3. Forward documents to DoC for approval if all documents are submitted
  1. Application endorsed by gewog
  2. Duly filled in Form A
  3. Drawings
  4. Mode of execution letter
  5.  
  6. Land Thram Copy
 NA NA 1 hour Norbu Tenzin ntenzin@pemagatshel.gov.bt

Phone#07471288

Mobile#17296116

Land Record Services

Services Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
Procurement of Good and Services
  1. Compilation of Service lists
  2. Quotation call
  3. Opening
  4. Evaluation and Comparative Statement
  5. Result declaration
  6. Supply order
  1. Quotation from interested Bidders
  2. SDB
  3. Comparative Statement
 NA NA 60 days Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Processing of Bills
  1. Receive Goods and Services
  2. Crosscheck with the costs that has been quoted
  3. Enter stock register
  4. Verify
  1. Bill from the suppliers
  2. Good issue note/ receipt note
 NA NA One day per Bill Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Issue of goods Crosscheck with the requisition list Concerned sector head or his/her representative to collect goods NA NA One day Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Surrendering of Unserviceable stock
  1. Receive list of obsolete items
  2. Compile a list of unserviceable stock
  3. Write to DNP

List of unserviceable stock

 NA NA One week Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339

 

Legal Services

Services Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
Procurement of Good and Services
  1. Compilation of Service lists
  2. Quotation call
  3. Opening
  4. Evaluation and Comparative Statement
  5. Result declaration
  6. Supply order
  1. Quotation from interested Bidders
  2. SDB
  3. Comparative Statement
 NA NA 60 days Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Processing of Bills
  1. Receive Goods and Services
  2. Crosscheck with the costs that has been quoted
  3. Enter stock register
  4. Verify
  1. Bill from the suppliers
  2. Good issue note/ receipt note
 NA NA One day per Bill Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Issue of goods Crosscheck with the requisition list Concerned sector head or his/her representative to collect goods NA NA One day Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Surrendering of Unserviceable stock
  1. Receive list of obsolete items
  2. Compile a list of unserviceable stock
  3. Write to DNP

List of unserviceable stock

 NA NA One week Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339

 

Accounts Services

Services Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
Procurement of Good and Services
  1. Compilation of Service lists
  2. Quotation call
  3. Opening
  4. Evaluation and Comparative Statement
  5. Result declaration
  6. Supply order
  1. Quotation from interested Bidders
  2. SDB
  3. Comparative Statement
 NA NA 60 days Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Processing of Bills
  1. Receive Goods and Services
  2. Crosscheck with the costs that has been quoted
  3. Enter stock register
  4. Verify
  1. Bill from the suppliers
  2. Good issue note/ receipt note
 NA NA One day per Bill Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Issue of goods Crosscheck with the requisition list Concerned sector head or his/her representative to collect goods NA NA One day Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Surrendering of Unserviceable stock
  1. Receive list of obsolete items
  2. Compile a list of unserviceable stock
  3. Write to DNP

List of unserviceable stock

 NA NA One week Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339

 

Census Services

Services Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
Processing of birth registration
  1. Verification of documents
  2. Scanning of documents and processing online
  3. Online verification and approval
  4. Submit to Ministry for final approval
  1. Duly filled birth registration form (BCRS-BR-1)
  2. Health card (for born in-country) or birth certificate from competent authority (for born overseas)
  3. Marriage certificates of parents
  4. Citizenship identity card copy of both parents
  5. Statement of Tshogpa, Gup, Thromde Thuemi, Thrompon or Executive Secretary
 NA NA 15 minutes per case Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Collection of list of drop out cases
  1. Compile the list
  2. Forward the care to the Ministry
  1. Duly filled drop out form
  2. A passport size photograph
  3. Copy of health card
  4. Copy of marriage certificate of the parents
  5. Copy of CID
  6. No objection letter from HoH
  7. Letter from parents for late registration application
  8. Statement of Tshogpa and Gup
 NA NA 3o minutes Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Processing of death registration
  1. Verification of documents
  2. Scanning of documents and processing online
  3. Online verification and approval
  4. Submit to Ministry for final approval
  1. Dully filled death registration form (BCRS-DR-01)
  2. Death certificate (must be signed by competent authority for overseas)
  3. Copy of CID/SRP card of the requester
  4. CID/SRP card of the deceased
 NA NA 15 minutes per case Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Processing for Census transfer from Dzongkhag to Dzongkhag
  1. Verification of documents
  2. Scanning of documents and processing online
  3. Online verification and approval from relieving Dzongkhag
  4. Submit to Ministry

Duly filled in transfer form (BCSR-CT-01) signed by applicant, head of household, Gup, Civil Registration Officer and Dasho Dzongdags of both relieving and receiving Dzongkhags

 

Note: Lagthram mandatory for creation of new household

 NA NA One week Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339

 

ICT Services

Services Procedures Requirements TAT Responsible Person
Documents Fees Others Name Email Contact No
Procurement of Good and Services
  1. Compilation of Service lists
  2. Quotation call
  3. Opening
  4. Evaluation and Comparative Statement
  5. Result declaration
  6. Supply order
  1. Quotation from interested Bidders
  2. SDB
  3. Comparative Statement
 NA NA 60 days Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Processing of Bills
  1. Receive Goods and Services
  2. Crosscheck with the costs that has been quoted
  3. Enter stock register
  4. Verify
  1. Bill from the suppliers
  2. Good issue note/ receipt note
 NA NA One day per Bill Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Issue of goods Crosscheck with the requisition list Concerned sector head or his/her representative to collect goods NA NA One day Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339
Surrendering of Unserviceable stock
  1. Receive list of obsolete items
  2. Compile a list of unserviceable stock
  3. Write to DNP

List of unserviceable stock

 NA NA One week Pema Dukpa pdukpa@pemagatshel.gov.bt

Phone#471150

Mobile#17639339

 

Procurement Services

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